Pending, en-route, completed, late — every booking across your fleet, auto-refreshed and ready to action. Driver assignment, trip timeline, multi-day itineraries, cover-driver swap. Preview-live inside the CRM today; full production dispatch ships Q4 2026 on the Scale tier.
Most small operators dispatch out of a combination of a shared calendar, three WhatsApp groups and a phone that never stops ringing. On a quiet Saturday it works. On a busy prom night it’s six missed pickups, two drivers at the wrong hotel and an argument with a dad who paid $2,400 for a bus that showed up 40 minutes late.
The reason the industry runs this way isn’t stubbornness — it’s that purpose-built dispatch software from the incumbents (Limo Anywhere, Livery Coach, Ground Alliance) costs $200-800/month per user, requires a two-day training class, and still only handles the trips you’ve already booked. It doesn’t know your lead pipeline, it doesn’t talk to your vendor network, and it certainly doesn’t integrate with the quote widget on your website.
The Stretch dispatch board is one view on top of the whole stack. The leads your widget collected, the quotes you sent, the vendors who accepted, the drivers you assigned, the pickups happening right now — one real-time board. We’re shipping the production version in Q4 2026; a visual preview is live in the CRM today so you can see where it’s going.
Every trip in a time-ordered grid: pending (yellow), confirmed (cyan), en-route (green pulse), completed (dim), late (red). Auto-refreshes every 15 seconds. Click any trip for full detail without leaving the board.
Drag a trip onto a driver + vehicle slot. Conflicts flag immediately (vehicle double-booked, driver off-shift, insurance expired). One-click reassignment on cover-driver swap.
Wedding-weekend charter with three stops Friday through Sunday? Multi-day itineraries live as one booking with staggered pickup/dropoff rows. Each driver sees only their leg; dispatch sees the whole plan.
When a call hits your dispatch line (via Twilio integration), the number pops in the sidebar with the matched lead or booking already loaded. Dispatcher knows who’s calling before saying hello.
Avatars across the top show every on-call driver: available (green dot), on-trip (amber), off-shift (red). Broadcast a message to all on-call drivers with one tap — perfect for “we need a 30-passenger for a 7 AM pickup, who’s in?”
Trip flips to “en-route” — client gets an SMS. Trip flips to “arrived” — client gets a “driver is outside” SMS. Preview behavior; wired to the two-way SMS feature on ship.
No surprises, no “contact sales for pricing.” Everything in the stack has a price tag on the box.
Dispatch board unlocks on the Scale tier ($489/mo) alongside multi-day trip itineraries, dedicated Fortis merchant, dedicated API access, priority support, and unlimited users/documents/locations. Production ship Q4 2026 — Scale subscribers get first access and the preview mock lives in the CRM today for layout feedback.
| Capability | Free | Pro | Growth | Scale | Enterprise |
|---|---|---|---|---|---|
| Visual preview in CRM | ✓ | ✓ | ✓ | ✓ | ✓ |
| Live dispatch board (prod) | — | — | — | ✓ | ✓ |
| Driver + vehicle assignment | — | — | — | ✓ | ✓ |
| Multi-day itineraries | — | — | — | ✓ | ✓ |
| Incoming-call sidebar (Twilio) | — | — | — | ✓ | ✓ |
| Driver on-call status | — | — | — | ✓ | ✓ |
| 24/7 managed desk | — | — | — | — | ✓ |
Dispatch in the sidebar. You’ll see the preview layout exactly as it will function. The “upgrade to Scale” CTA on that page is what unlocks the production version when it ships.Spin up a tenant in 60 seconds. Try the free tier first — upgrade only when you need the feature on this page.