// reports - scale tier - preview in crm today

Reports & analytics — every metric that matters, cohort-sliced.

Revenue reports, lead-source attribution, vendor performance scoring, booking-funnel analytics. Preview mock live today in the CRM; production dashboards + weekly PDF digest ship Q4 2026 on the Scale tier.

Preview mock live todayProd ship Q4 2026
// the problem

You’re making five-figure decisions on vibes.

The usual operator reporting stack is a Monday-morning glance at the Stripe dashboard, a QuickBooks P&L you’ll pull at tax time, and a vague feeling of “prom season was good this year” based on how tired the drivers look. Which lead sources actually produce the booked trips? What’s your widget-to-booking conversion by month? Which vendor converts quotes at the highest rate? Which vehicle produces the most revenue per quarter? Nobody knows — because the data is in six tabs that nobody has time to reconcile.

The reporting the industry sells you is “advanced analytics” add-ons that cost $200/month and deliver a PDF nobody reads. The real need is tighter: a dashboard that answers five questions in 90 seconds (where’s the money coming from / where is it leaking / which vehicle earns most / which vendor converts best / which days are peak), plus a weekly PDF digest emailed to the whole team.

Stretch reports is that dashboard. We own every row of your CRM data — leads, quotes, contracts, bookings, payments, vendor accepts, trip completions — so the reports can slice any dimension without a data-sync step. Preview mock lives in the CRM today; production dashboards + the weekly digest ship Q4 2026.

// how it will work

Six reports, one dashboard, one weekly digest email.

01

Revenue dashboard

Monthly recurring revenue, booked-trip revenue, deposit cashflow, outstanding AR, refunds. Day/week/month/quarter slices. Compare any period to the prior period. The top-of-dashboard number that answers “how’s business.”

02

Lead-source attribution

Widget leads vs direct form vs phone-in vs referral — which source produces the highest conversion-to-booking. UTM-tagged widget leads attribute to the exact ad campaign. The report that justifies (or kills) your paid-marketing spend.

03

Booking funnel

Widget load → form fill → quote sent → contract signed → deposit paid → trip completed. Where do leads drop? Which step is the leak? Your Pro-tier conversion team’s next optimization target.

04

Vendor performance scorecard

Per vendor: offers received, offers accepted, trips completed, on-time rate, client rating, revenue produced. Rank by close-rate. Fire the bottom quartile; send more work to the top.

05

Vehicle utilization

Per vehicle: hours booked / hours available, revenue produced, cost-per-hour (fuel + driver + maintenance), ROI. The report that tells you whether to buy another coach or sell the one you have.

06

Weekly PDF digest

Every Monday at 7 AM, a branded PDF emailed to your whole team summarizing the prior week’s revenue, bookings, lead sources, vendor accepts, upcoming calendar load. The report that gets read because it hits an inbox, not a dashboard URL nobody checks.

// what unlocks it

Starts on the Scale tier.

No surprises, no “contact sales for pricing.” Everything in the stack has a price tag on the box.

// unlocks on

Scale tier

Full reports unlock on the Scale tier ($489/mo) alongside dedicated Fortis merchant, dispatch board, multi-day itineraries, priority support and dedicated API access. Growth tier gets basic reports (revenue + lead source + booking count); Scale gets the full six-panel dashboard + weekly PDF digest. Preview mock lives in the CRM today.

$489
/month
Upgrade to Scale - $489/month →
// reports by tier

What ships at every tier.

ReportFreeProGrowthScaleEnterprise
Preview mock in CRM✓✓✓✓✓
Basic revenue dashboard (prod)——✓✓✓
Lead-source attribution——✓✓✓
Booking funnel analytics———✓✓
Vendor performance scorecard———✓✓
Vehicle utilization + ROI———✓✓
Weekly PDF digest email———✓✓
Custom report builder————✓
Dedicated BI service / data warehouse export————✓
// FAQ

Buyer questions, answered.

Why isn’t this live yet?
The data is — every lead, quote, contract, payment, trip is in your tenant database today. The dashboard layer that renders it as reports is in build. Preview mock in the CRM shows the exact panels; production ship Q4 2026 for Scale subscribers.
Can I export data to my own BI tool?
Yes — CSV export of every table on every tier. Scale tier adds a dedicated API key with higher rate limits for programmatic pulls into Looker, Metabase, Tableau, Power BI, etc. Enterprise can wire a direct read-replica for live BI connections.
How accurate is lead-source attribution?
UTM tags on widget URLs are first-class citizens — utm_source + utm_medium + utm_campaign are captured on every submission and surface in the lead-source report. Phone-in and referral leads are tagged manually in the CRM; everything else is auto.
Will the weekly PDF digest be editable?
Scale tier ships with the standard digest. Enterprise tier includes custom report builder so you can design your own weekly digest layout, pick the metrics that matter to your business, and schedule it to any day/time.
Does the vehicle-utilization report include driver cost?
Yes — if you log driver pay against trips (either as a per-trip flat or hourly), the vehicle ROI calc subtracts driver cost + fuel cost + maintenance cost from revenue to show net per-hour per-vehicle. Full P&L on a per-vehicle basis.
// pairs well with

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